Support
If you need help with Boom Sudoku, contact us and we will do our best to assist you.
Contact
Email: support@boomsudoku.com
Typical response time: 2-5 business days.
Frequently Asked Questions
How do I restore purchases?
Open the app and go to Store or Settings, then tap "Restore Theme Purchases".
Why were my coins not restored?
Coin packs are consumable purchases and are not restorable after use. Premium themes are non-consumable and can be restored.
What should I include when reporting an issue?
- Device model and iOS version
- App version
- A short description of what happened
- Screenshots, if possible
Troubleshooting
- Restart the app and try again.
- Make sure your internet connection is stable for purchase actions.
- Update to the latest app version from the App Store.
Last updated: March 21, 2026